Things I Have Learned from 7 Years as a Designer and Freelancer
Before anything, allow me to introduce myself. I am a designer in my 30s, born in northern Thailand, currently residing in Tokyo, Japan. I am writing to share thoughts that I find worth sharing with fellow designers, as they form a pillar of my current mindset.
1. Do not trust people, regardless of their closeness or apparent kindness.
Trust only in signed agreements backed by law. Especially for freelancers, it's crucial to insist on an advance partial payment as a security fund, to ensure your time and effort are not wasted in case a project is abruptly cancelled.
2. The importance of tools is secondary to skills.
I can still use my old 2014 13" MacBook Pro for Sketch and Illustrator projects, just as I do now. However, I am tempted by the new, shiny 2018 15" MacBook Pro in space-gray. I justify this by telling myself I'll use it for Premiere Pro, which never happens. In the end, I find myself in the same situation but with less money (and a smoother experience browsing Facebook).
3. Always be prepared to present designs you love to your clients.
Avoid showing anything you might regret later. Clients often choose the option you like the least. Prevent this by always presenting work that makes you proud. Own your job and steer it towards greatness.
4. The same message can have different impacts depending on who says it.
Echoing the wisdom of "putting the right man on the right job." The design should be discussed by its creator, supported by seniors or managers with an overview, and the final decision should be made by the Director. Never let someone with no understanding of the subject present the design or make decisions.
5. Clients tend to listen to what they want to hear.
Acknowledge their desires. Sometimes, they seek the spotlight. Side with them initially, then gently guide them to a better outcome, while praising their talent and helpfulness.
6. The only way to find new opportunities is to meet new people, explore new places, and do things differently.
Think of it as a strategy game: travel far and wide for new resources, or a role-playing game where meeting new characters leads to new quests and better rewards.
7. You will encounter two types of people.
Those who try to understand and align with you, regardless of language or viewpoint differences — keep them close. And those to whom your words, good or bad, make no sense — let them go, realizing not everyone's ego can be penetrated.
8. A little bit of alcohol in the morning can boost creativity and language skills.
(Not recommended for non-drinkers.)
Lastly, love your career. Every profession has its challenges. You are fortunate to bring happiness to others through your work. Craft your signature in design and showcase your passion to the world.